Shipping information:

 

All orders are processed with a 1 - 3 business day window. Whilst we always aim for a next day delivery, during busy periods, if due to variables we are unable to ship your order within this time frame, you will be contacted via Email or Telephone in order to update you on the expected delivery date.

 

Orders have a cut off time of 13:00 to be processed same day.

 

Parcels up to 20KG are shipped via DHL

Pallets from 200KG - 1000KG are shipped via Pallet Track

 

**IMPORTANT DELIVERY INFORMATION**

 

All pallets are delivered as curb side delivery via a pump truck. Anything 750kg or below will be delivered on a 7.5 tonne vehicle, above 750kg will be delivered on an 18 tonne vehicle. The courier will require flat, stable ground to deliver on as well as sufficient access for the vehicle they're delivering in. 

 

By purchasing this product you are confirming that the vehicle will have suitable access to deliver your pallet. Failure to deliver due to accessibility / stable ground can lead to an additional redelivery charge that will be chargeable to you. 

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Due to increase costs to certain locations, all pallet orders to the below postcodes will incur and additional cost 

This additional cost will be emailed to you as an invoice by a member of the team, and once paid your order will be dispatched. Non payment within 3 working days will result in a refund being issued. 

 

Additional £30

AB10-16, DD, PH42-44, IV1-46

 

Additional £60

AB(rest of), IV47+, KA26+, KW1-14, PA20+, PH1-41/49+,